FREQUENTLY ASKED QUESTIONS
Yes, we offer exchanges within 7 days of delivery, provided the bag is unused and in its original packaging. Please visit our “Returns & Exchanges” page or contact our support team to initiate an exchange.
Some of our bags are water-resistant, meaning they can withstand light rain and splashes. However, fully waterproof options are also available. Please check the product description for specific details.
Yes, we provide a limited warranty on manufacturing defects for a specific period (usually 6-12 months). This covers stitching, zippers, and material defects but does not include damage due to regular wear and tear.
Once your order is shipped, you will receive a tracking link via email and SMS. You can use this link to check real-time updates on your delivery status. If you need assistance, feel free to contact our support team.
You can place bulk orders by contacting us via telephone or WhatsApp. Our team will assist you with pricing, availability, and customization options if needed.